How long does it take to recover if my server fails?
If your server fails,
you can load the agent software on any working Windows OS. Once installed
you can re-catalog your files from the DataVault and begin restoring your files.
If a large quantity of data is lost, you may request an overnight shipping of
your data. $35 shipping/handling fee is applied. For exact download
restoration time, check out our online
bandwidth calculator here.
What are the main features of
the DataVault online backup solution?
The ability to backup network drives and
The ability to restore files modified on or before a
given date. For example, you can restore your work directory as of last week if
Named scheduled backup sets.
Run scheduled backup sets
Drag and drop files and folders from Windows
Better overwrite warnings.
Better backup log.
Personalized email notifications.
Automatically stop services such as database servers
before backing up.
New context menus in key places. For example, see
the context menu on a folder in the directories pane of the Restore tab.
Automatic strong encryption key generation.
Load and save of backup settings to removable media.
What is DeltaBit Technology?
Our backup technology is a new method of backing up files based on a binary
difference algorithm. Instead of backing up changed files, our Client software
backs up changes to files. This results in dramatically reduced backup sizes
which translates into savings of time, space and network bandwidth. (Delta
means change in) For example, imagine that you are backing up your email
messages and your mailbox large. Each day, only a few messages might be added to
your mail box, but none-the-less most backup programs would insist on backing up
the entire thing. This makes our product far more superior for backing up
through online bandwidth.
What type of encryption does KC DATAVAULT
Our backup currently uses 128 bit encryption compliments of the
Microsoft Windows Crypto API; the same encryption used in Microsoft Internet
Explorer and other Microsoft products and is fully HIPAA, FDIC and SOX
Why do the files I backup not seem to compress?
The most likely reason is that your files are already compressed. For example,
jpeg, zip or gif files are compressed already and will not compress further. As
a result, these files will not be compressed any further (they will be encrypted
though). This results in faster, more efficient backups and restores.
How do I restore a file to a different computer
than I backed up from?
It is possible to restore files from a different computer than you backed up
from. To do so, install the DataVault Agent software onto the new computer, set
up your backup destinations as they were on the original computer, click the
Rebuild button on the Restore panel,
wait for a few minutes while the backup catalog rebuilds and restore the files
When setting up the backup server, it is important that you give the backup
server on this new computer has the same name as on the computer you originally
backed up from.
The easiest way to set up the backup destinations properly is to load the backup
destinations saved to removable media as outlined in Setting up backup servers.
Loading these settings will set your encryption keys correctly, ensuring you are
able to restore the files you backed up.
Note: Even though you can restore to multiple
computers from this single backup server, you should only backup one computer to
the same directory on that backup server. If you do backup to the same directory
from multiple locations, chaos will ensue. If you wish to share backup server
accounts, make sure each computer has its own directory on the backup server.